March Release Postponed

Due to a potential issue that could cause characters to become stuck after ship destruction or being podkilled, we feel that it is necessary to postpone the deployment of the March release, which was scheduled to go live on Tranquility tomorrow, March 8th 2016.

The EVE Development team here at CCP are constantly working to ensure that each release is deployed with the best game performance and player experience at the forefront of our goals. Right now, we feel that due to this issue, the March release isn’t quite there yet, and as such we will push back the release by a few days in order to iron out this issue.

This shouldn’t take too long, and hopefully in the coming days we’ll be able to give you an update, and announce a new deployment date for the March release.

With this in mind, the extended daily downtime that was required for tomorrow will not be needed, and downtime will occur in the regularly scheduled 30 minute window, beginning at 11:00 UTC.

Extended & Early Daily Downtime – 2016/02/24

Due to a significant database upgrade in preparation for the transition to Tranquility Tech III, downtime will be occurring early and will be extended on Wednesday, February 24th 2016.

Daily downtime will be moved forward by two hours on the 24th, and will start at 09:00 UTC, lasting one hour. We anticipate that Tranquility will be back online and accepting connections 60 minutes later at 10:00 UTC.

Apologies for any inconvenience the change to daily downtime may cause!

You can read more about the Tranquility Tech III project in these two Dev Blogs:


EVE’s new logging tool, LogLite, is now available

Greetings Capsuleers,

We have been developing a new and improved log viewing application known as ‘LogLite’; this replaces the decade old ‘LogServer’ application. We also wanted to improve accessibility of our log viewer, so in the new launcher you can access LogLite from the settings menu.

One of the motivating factors for developing LogLite was to provide a cross platform log viewer to improve the reports we get from our Mac community. LogLite has support for both Cider and Wine logging. Additionally, we have open-sourced the EVE LogLite project. If you’re interested in the project, can go to GitHub: EVE LogLite and take a look.

To find out more about how to work with LogLite see the following support article: LogLite-Diagnostic-Tool.

If you have any questions or thoughts on LogLite please use the following forum thread.

Skill Trading Launch and Offers on AUR, Subscriptions and Plex

Hello Capsuleers

With the upcoming February release launching the Skill Trading system, Skill Extractors are going to be available for purchase starting tomorrow. There are several different ways to acquire Skill Extractors, either from CCP or eventually from the in-game markets for ISK. Additionally, to celebrate the release of Skill Trading we are providing a range of offers on AUR, PLEX and subscription. Here’s how you can get your hands on the latest in New Eden’s Transneural technology:

Skill Extactors for Aurum

You can acquire Skill Extractors from the New Eden Store using Aurum. Skill Extractors can be purchased in quantities of 1, 5, or 10 for 1000AUR, 4500AUR, and 8000AUR respectively.

Extractor prices have been adjusted to make assessing prices easier.

Special Launch Deals: Aurum Packages With More Bonus Aurum

For the rest of February, all Aurum packages offer extra bonus Aurum amounts. If you’ve been eyeing some new SKINs for your ships, or just want to stock up on the brand new Skill Extractors, this is the perfect time to grab some Aurum.

With these bonus packages, you can get the following quantities of Skill Extractors:

$5 $10 $20 $50 $100
Total Aurum 1,000 2,100 4,500 12,200 24,400
Total Extractors 1 2 5 14 30

Direct Purchase from Account Management

You can alternatively purchase Skill Extractors directly from Account Management. Skill Extractors can be purchased in packs of 1, 5, or 10 for 5.49USD, 24.99USD, and 44.99USD respectively. All of our existing payment methods are supported and is available in all of our supported currencies.

Free Skill Extractors with Subscription Offers

If you are looking at renewing your subscription, our offers on 3, 6 and 12 month subscriptions now include free Skill Extractors for a limited time.

PLEX Bundle Sale

Our PLEX bundles are on sale starting tomorrow. This offer is only available until February 16, 2016 so if you need to stock up, make sure you get in quick!

PLEX 2 6 13 28
Cost (USD) 33.99 99.99 199.99 416.38

If you wish to learn more about Skill Trading, you can find more information in these articles:

Dev Blog: Skill Trading in New Eden

Game World News: SCC Authorizes Trading in Transneural Skill Extraction and Injection Products

SSO Issues and Unscheduled Downtime on February 8, 2016

Hello Players

Today (8 February) we applied an update to Tranquility’s login server (also known as Single Sign-On or SSO). We had previously deployed this update to Singularity and discovered an issue whereby two database tables were conflated by the SSO and therefore users were given valid authentication tokens for accounts that were not their own. At the time, Singularity was down and so no other data was compromised. We fixed the issue, cleaned up the mess, tested the fix thoroughly, and deployed the fixed version to Tranquility today.

Unfortunately, it seems that the issue reoccurred when the update was deployed to Tranquility, and some users once again were given valid authentication tokens for accounts that were not their own. This gave them the ability to log into the accounts in question and perform any action the owner of the account would have been able to in-game. We haven’t found any evidence that unauthorized access to other services was possible or has taken place, but we are continuing to investigate to confirm that this is the case.

As soon as the issue was identified to be occurring on Tranquility we shut down the login server, preventing any further errant authentication tokens from being given out. Since that meant that players couldn’t log into the game, and that those with existing errant authentication tokens would still be able to access other accounts, we also decided to instigate emergency downtime on Tranquility while we resolved the issue. Our next steps were to purge all authentication tokens, making the errant authentication tokens useless, and rollback the login server update so that the issue did not reoccur.

As such, all players will need to login again when using any our services that utilize SSO, including third-party services and the game launcher. We are compiling a list of affected accounts, and our customer service and security teams are working on verifying the integrity of the accounts and assets contained therein. We will be in touch with those affected in due course, so you are not required to file a support ticket. However, if you feel that you have been adversely affected by the issue, you are still welcome to submit a ticket.

We apologize for any inconvenience caused due to this issue.

A first glimpse of Citadels – Join the mass test on January 26 at 17:00 UTC

A first mass test for the new Citadel code branch will take place on January 26th at 17:00 UTC (EVE time) on our test server Duality.

We will test core functionality of the Citadel code branch that involves a fleet fight and potentially a trip to a partially functional Citadel. This is early development: this mass test offers you a glimpse at development in progress on Tuesday, January 26th, at 17:00 UTC (EVE time). More information about this mass test can be found in this forum thread.

To join the mass test you can easily use the EVE Launcher: Simply activate the server “Duality” in the Launcher setting menu, then choose “Duality” in the drop down menu and log in – it is that simple!

All participants will receive a small reward of two million skill points on Singularity

Fanfest 2016 – #evefanfest memories contest

With Fanfest 2016 drawing ever closer, we thought it would be a good idea to take a look back over past events to find some of the most enjoyable and fun moments from the last 11 Fanfests.

While we have countness photos from fanfests of old stored safely here at CCP, as we started to look at parties and celebrations from previous events it brought back a strong reminder of how amazing and creative our community is.

With that in mind, and after a few great reminders of some of the awesome shenanigans of past Fanfests, the Community Team here at CCP have organized a little bit of a contest…

Entry is super simple, and there’s a few fun prizes to be won over the course of the next couple of weeks. Here’s how you can get involved!

The competition starts right now as of this news item, and runs through until downtime on Friday, January 29th.

We’re looking for members of the community to tweet their favorite picture from previous Fanfests using the #evefanfest hashtag, along with a a short description of what makes the image so entertaining or special for them.

We’ll be monitoring this hashtag, and will be looking for the funniest and most creative Fanfest pictures!

Each day we’ll pick two winners who will be contacted by @CCP_Falcon by direct message on twitter to confirm their character name so that a prize can be awarded to them or we can arrange shipping.

Prizes will be selected randomly from the following pool for each winner:

  • 1x PLEX
  • 60 days of game time
  • 1x Pirate rookie frigate of choice
  • 1x Signed EVE: Source Limited Edition
  • 1x Signed EVE Universe: The Art Of New Eden
  • 1x Signed EVE: Into The Second Decade Book

On the final day, January 29th, we’ll select the two usual prizes as per every other day, but will also include a third prizewinner which we’ll draw after the contest ends. This winner will receive a grand prize consisting of the following:

  • 120 days of game time
  • 10 PLEX
  • Pair of EVE Online Shot Glasses
  • Signed copy of each of the EVE Novels
  • Signed Commissioned Officer Edition of EVE
  • Signed EVE: Source Limited Edition
  • Signed EVE Universe: The Art Of New Eden
  • Signed copy of the original “Art Of EVE”
  • Randomly selected faction beer glass
  • Assorted packs from EVE: The Collectible Card Game

In addition to this, if the grand prize winner is attending Fanfest 2016, on Wednesday April 20th they will be invited to CCP Headquarters, along with a friend of their choice, for a guided tour hosted by CCP Guard and CCP Falcon, lunch at CCP, a signed set of concept art prints and photographs on the set of the o7 Show.

We’re looking forward to seeing your best memories from Fanfests gone bye!

Start tweeting using the #evefanfest hashtag and remember, tickets for Fanfest 2016 are still available!

You can check out more information on Fanfest, which takes place on April 21-23rd 2016, by heading over to the Fanfest website!

January Release – Deployment on Jan 12th

The EVE Online January release will be deployed to Tranquility during a regular downtime on Tuesday, January 12, 2016.

We will see new features, such as an Electronic Warfare effects bar and the new Tronhadar Ink SKIN line starting with Minmatar hulls, as well as, improvements to the new star map and further enhancements to the opt-in camera controls. Additionally, numerous smaller, yet not less important tweaks, fixes and improvements will be deployed. And finally new exciting CREST options will be introduced which allows for better third party tools.

The January release will be deployed during a regular downtime that will start at 11:00 UTC. Tranquility will be back online and accepting connection again at 11:30 UTC.

For a full breakdown of the changes coming to EVE Online this Tuesday, please take a look at the patch notes!

Drone exploit notification

An exploit involving drone damage has been brought to our attention.

We consider this to be a serious exploit and abuse of it will not be tolerated. There will be repercussions for any user engaging in this activity until the issue is fixed, and this will be our only warning regarding the problem.

Players who’ve utilized this exploit are encouraged to pre-emptively step forward by filing a support ticket under the “exploits” ticket category. Players who suspect they’ve been on the receiving end of this exploit are similarly encouraged to file a report in the “exploits” support ticket category.